Privacy Policy
Last updated: March 2026
TMADE INC ("Tayler Made Property Management Systems", "we", "us", or "our") operates the website taylermadesys.com and the Tayler Made property management application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account (email address)
- Subscribe to a paid plan (billing information processed by Stripe)
- Enter property, tenant, lease, payment, or maintenance data into the app
- Contact us for support
We also automatically collect certain technical data including IP address, browser type, pages visited, and usage patterns through standard web analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and send billing-related communications
- Send automated rent reminders and system notifications on your behalf
- Respond to support requests
- Improve and develop new features
- Comply with legal obligations
3. Data Storage and Security
Your data is stored in Google Firebase Firestore, a secure cloud database. Each account has its own completely isolated workspace — your data is never commingled with or accessible by other users. We use industry-standard encryption in transit (HTTPS/TLS) and at rest.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Third-Party Services
We use the following third-party services which may process your data in accordance with their own privacy policies:
- Stripe — payment processing
- Google Firebase — database and authentication
- Gmail SMTP — transactional email delivery
- Google Analytics / Microsoft Advertising — website analytics
- Mixpanel — product analytics
5. Tenant Data
When you use our Service to manage tenants, you may input personal information about third parties. You are responsible for ensuring you have the appropriate basis to collect and use this data and that your tenants are aware of how their information is used.
6. Data Retention
We retain your account data for as long as your account is active. You may export or delete your data at any time from within the application. Upon account cancellation, data is retained for 90 days before permanent deletion.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at Support@taylermadesys.com.
8. Cookies
We use essential cookies to maintain your login session. Analytics cookies are used to understand how visitors interact with our website. You may disable cookies in your browser settings, though this may affect app functionality.
9. Children's Privacy
Our Service is not directed to children under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice in the application. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
- Email: Support@taylermadesys.com
- Phone: (713) 253-1818